- Shipping & Returns
Shipping & Returns
In an effort to offer you the best prices on shipping, we offer Free Shipping on most orders over $99.95. Items shipped using Free Shipping will ship via one of the standard shipping services (UPS Ground, USPS First Class Mail, USPS Priority Mail). However, some items that are large, bulky, or heavy do not qualify for free shipping due to the cost to ship those items. These items will usualy have a competatively priced fixed shipping cost in an effort to save you as much money as possible.
Products ordered normally get shipped the next business day. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We ship both via the US Post Office (USPS) & United Parcel Service (UPS)
United States Postal Service (USPS): Customers have the option of choosing the from the following three USPS shipping priorities:
- Priority Mail: Delivered to most destinations nation-wide in 2 to 4 BUSINESS days. An order with a shipping weight of 1 pound or under (2 or 3 game calls or a couple DVD's) costs approx. $5.95
- Express Mail: Delivered to most destinations nation-wide in 1 to 2 BUSINESS days (NOT GUARANTEED)*. Be aware, an order with a shipping weight of 2 pounds or under costs approx. $21.95 postage.
United Parcel Service (UPS): Customers have the option of choosing the from the following four USPS shipping priorities:
- UPS Ground (1-5 Business Days): Recommended for items over 3 lbs. shipping weight or bulky items. Depending on your zone, UPS can be faster than USPS Priority Mail and less expensive.
- UPS 3 Day Select (3 Business Days)
- UPS 2nd Day Air (2 Business Days)
- UPS Overnight Air (1 Business Day): Expensive, but gets there overnight.
UPS doesn't count the day the item was shipped (picked up), Weekends or Holidays as delivery or transit days. Example: A 2nd Day Air Package shipping on a Monday will not be delivered till Wednesday
- Higher value orders, non UPS/USPS recognized addresses (non plus 4 zip codes), shipments to apartments, ect, may require signature upon delivery. If delivery signature is inconvienant, or no one will be home to sign for the order, UPS offers an Electronic Authorization to leave packages called My Choice. Sign up for the free service here - www.ups/mychoice/home
- We reserve the right to change shipping methods if the address verification do not match shipper's address database or if we choose to upgrade methods due to specific or unusual circumstances. Example: You enter a Post Office Box shipping address, and you choose UPS (United Parcel Service) shipping, we may change to USPS (United States Post Office) and ship to your post office box address.
- UPS Shipping Zones and expected delivery days chart -
Please Note: UPS doesn't count Weekends or Holidays as delivery days.
We do not control UPS or US Postal Service or their delivery schedules - Severe weather, road closures, aircraft delays, incomplete address, acts of god, etc can all affect delivery schedules. Many rural areas still take 2 days delivery time even with Express Mail. We will not refund shipping charges for UPS or the US Postal Service not meeting there delivery time guidelines.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We accept all major credit cards as well as Paypal.